Shipping and delivery

Delivery times

Orders are shipped via UPS, DHL, FedEx, or your local courier depending on your shipping address provided. Orders are processed and dispatched from our warehouse within 5 business days. In peak periods, please allow for up to 7 business days for dispatch. 

If you have any questions regarding the delivery of your package, please email us your name and order number at, and we will do our best to accommodate your request. We appreciate all our supporters, and we are thankful for all of you.

All orders are shipped from Ukraine. We are currently streamlining deliveries and in contact with shipping providers. Given that we are starting out our deliveries please be aware that due to the current situation, shipping times might be longer than expected. In addition, all deliveries are international, but we are doing everything in our ability to make sure your order gets to you as fast as possible.

CountryESTIMATED regular Delivery Times (Business Days)
US7 – 15
UK7 – 15
EU5 – 10
Rest of the world10 – 20
*We are not responsible for delays in shipping. If you have any questions, please email us, and we will be glad to give you a discount on your next purchase in addition to getting your package to you quicker
Import taxes and duties

Customers are responsible for all applicable import duties and fees. All orders are shipped DDU (duties and taxes unpaid) and we do not collect the VAT, duties, and/or taxes and cannot predict what your estimated charge may be. In order to collect your package, additional charges must be paid to clear customs. As we ship to many countries, some may require additional fees paid COD (Collect On Delivery). In this case, the fees are paid to the local carrier. does not collect fees and has no control over what local governments charge.

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